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Frequently Asked Questions

1. Do you have any affiliations with Real Estates or Solicitors?

No. Jeffrey Hills & Associates are an independent company who work for you as the client only.

We have no obligations to any other company.

2. Would the inspector tell us whether or not to purchase the property?

No. Our inspectors' aim is to report on the condition of the property as viewed.

The final decision, whether you purchase the property or not, is up to you.

3. Does the report include a cost of repairs or renovation works?

No. This is not noted in the report. However; as our inspectors have numerous years in the building industry, they will be able to verbally provide you with a rough estimate of the cost for such works.

One of the many benefits of attending your inspection is the advice you can gain from our knowledgeable inspectors.

4. Do you have insurance?

Yes. Our company is fully insured with QBE Insurance. Policy numbers can be obtained upon request.

5. Can I attend the Inspection?

Yes. We encourage our clients to attend the inspection, as we believe they can benefit from our inspectors' years of experience. We also encourage you to ask any questions you may have regarding the property.

6. Does the inspection include the roof and roof cavity of the home? What else is included in our building inspection?

Yes. However work place health and safety guidelines determine height restrictions for our investigation of roofs.

Unless access is restricted, our inspectors will inspect the roof and roof cavity for problems such as broken or cracked tiles and termite activity.

A copy of our inspection agreement is contained on our enquiry/booking pages. This agreement details the inclusions and exclusions of our building inspection.

7. What equipment is used during your inspection?

Besides looking for visible evidence of termite infestation, our inspectors use an approved Tramex moisture meter on the internal walls of the dwelling. If a high moisture reading is detected, this could mean there are active termites or possibly water penetration problems within the wall cavity.

If a further investigation is recommended by the inspector, an invasive inspection is available. An invasive inspection entails a small hole, about the size of the end of a pencil, being drilled into the wall where the high moisture reading was obtained. An instrument called a borescope is then inserted into the wall cavity; a borescope contains a powerful light source which allows us to determine what may be causing the readings.

8. Are your inspections undertaken by two separate inspectors?

No. Our inspectors are fully trained and qualified building and pest inspectors. To be a good timber pest inspector your inspector must not only have full qualifications as a pest controller, including specific qualifications in termite management and control, but also have an extensive knowledge of how dwellings are constructed. 


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